We generally process orders within 1–2 business days. Delivery typically takes 4–7 business days after dispatch. Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.

Our customer service team is available Monday through Saturday from 8:00 AM to 7:30 PM. You can contact us by phone at +1 800 917-4204 or by email at info@sneakerdistrict24.com.

You may request a return within 30 days of receiving your order. Please contact us by email before returning any items so that we can provide you with the correct return address and further instructions. Once your return has been received and inspected, your refund will generally be issued within 7 business days to the original payment method.

We currently deliver exclusively to shipping addresses within the United States. Further information is available in our Shipping Policy.